Check every fact in a draft reply against what the recipient is allowed to know

A draft audit joining each reply fact to its case and recipient rights, plus a corrected reply.

Choose one of three approaches. The steps for that option appear below.

Choose an option above. On a phone, swipe the tabs left or right to see all options →

Claude: joins facts to cases and drafts, you check

Claude joins each draft fact to its case, linkage and entitlement, then drafts the corrected reply. You check both stages.

  1. You

    Collect the records

  2. Claude

    Join the facts

  3. You

    Check the worksheet

  4. Claude

    Draft the reply

  5. You

    Check the reply

  1. Have ready: fact manifest, linkage export, entitlement records

    Use: You

    The draft reply fact manifest, case-to-customer linkage export, checked recipient entitlement records and approved disclosure field rules.

    Check

    Never paste credentials or full payment details. Check nothing outside the supplied case evidence and approved rules is included.

  2. Join each fact to its case and entitlement

    Use: Claude

    Upload the files to one Claude chat; ask it to join each draft fact to its case, customer linkage and recipient entitlement on exact IDs.

    Details

    What to paste into the tool

    Task: Draft evidence worksheet with source IDs. Using only the uploaded files, build a worksheet. For each row give a source ID, the quoted span or original value, the rule or version reference, whether it is confirmed or only reported, and any gap. Do not fill gaps by inference. Join each draft fact to its source case, customer linkage and supplied recipient entitlement on exact IDs only. Do not match on names, addresses or shared contact details.

  3. Check the worksheet and write corrections

    Use: You

    Compare each worksheet row with the originals and write corrections for the same chat.

    Check

    Check exact identifiers and permission sources; a shared email, surname or account label is not proof of entitlement.

  4. Remove denied facts and draft the reply

    Use: Claude

    In the same chat, give the corrected worksheet; ask it to remove denied or unresolved facts and draft a reply with permitted fields only.

    Details

    What to paste into the tool

    Task: Draft fact-to-case-to-recipient join audit and corrected reply with denied and unresolved disclosures removed; Unresolved conflicts and explicit human decisions; no downstream action taken. Using only the corrected worksheet and the rules in the uploaded files, produce the draft. Mark anything not supported as not stated in the files and list the open questions and the proposed next human decision. Do not state an executed action, remedy or deadline. Keep only joins made on exact IDs. Do not match on names, addresses or shared contact details, and hold every unchecked join as still to confirm.

  5. Check the audit and the corrected reply

    Use: You

    Check the evidence and draft; label the draft incomplete if a source or reviewer is missing.

    Check

    Check every retained fact against the original permission record; removed facts must not survive in quoted content; no reply is sent. Suggestions and preparation only. Do not send, publish, change records or accounts, assign work, execute code, initiate a purchase, or commit a remedy or deadline. You approve any downstream action separately.

Before you paste into any AI tool, remove any confidential information. Put it back at the end.

Tools in this workflow

Deciding between ChatGPT and Claude for this? See the comparison.

Final check

Never paste credentials or full payment details.

Every claim is compared with the supplied originals and approved rules by the privacy reviewer.

No send, publish, record or account change, assignment, code execution on the case, purchase, remedy or deadline; you approve any later action.

Customer details cut down; no passwords, codes, tokens or payment credentials in any upload or prompt.

Missing source or reviewer: return a labelled incomplete draft.

Entitlement inputs come from an approved checked source; content claims, shared contact details or an AI identity match do not grant access. Hold all unchecked joins.

Check the result against your original inputs. Approve it before sharing or acting.

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