Map who you have relationships with at a customer

A coverage map showing each stakeholder's relationship evidence and a list of thin-coverage risks.

Choose one of three approaches. The steps for that option appear below.

Choose an option above. On a phone, swipe the tabs left or right to see all options →

ChatGPT: proposes the grid, you correct, it drafts the risks

ChatGPT proposes an evidence grid, you correct every cell, and ChatGPT drafts the thin-coverage risks. You confirm priorities.

  1. You

    Select the records

  2. ChatGPT

    Propose the grid

  3. You

    Correct the grid

  4. ChatGPT

    Draft the risks

  5. You

    Confirm priorities

  1. Select interaction history and role map

    Use: You

    Have ready: the interaction history and the stakeholder-role map, stakeholder names replaced consistently and interaction dates and evidence keys retained.

    Check

    Check the history and role map are current.

  2. Propose the stakeholder evidence grid

    Use: ChatGPT

    Ask for a grid based on recorded interactions, keeping hypotheses apart from evidence, with per-stakeholder dates and references.

    Details

    What to paste into the tool

    Task: Interaction history and role map with evidence keys; Stakeholder evidence grid with separate hypothesis cells. Base coverage on recorded interactions and separately annotated manager corrections; keep hypotheses apart from evidence and cite the grid row behind each risk or proposed action without contacting stakeholders; return per-stakeholder interaction dates and references

  3. Read every evidence cell back to the records

    Use: You

    Read every evidence cell back to the recorded interactions, correct wrong matches, and annotate relationships the records understate.

  4. Draft the thin-coverage risks

    Use: ChatGPT

    Ask for thin-coverage risks and suggested internal actions, each citing the grid row behind it, contacting no stakeholder.

    Details

    What to paste into the tool

    Task: Interaction history and role map with evidence keys; Stakeholder evidence grid with separate hypothesis cells; Manager-corrected stakeholder grid cleared for risk wording; Thin-coverage draft with row-linked risks and suggested actions. Base coverage on recorded interactions and separately annotated manager corrections; keep hypotheses apart from evidence and cite the grid row behind each risk or proposed action without contacting stakeholders

  5. Assemble the map and confirm priorities

    Use: You

    Check the evidence, assemble the coverage map, and confirm priorities with the account manager; no stakeholder is contacted.

    Check

    Check every risk and action cites its grid row before the map is saved.

Before you paste into any AI tool, remove any confidential information. Put it back at the end.

Tools in this workflow

Deciding between ChatGPT and Claude for this? See the comparison.

Final check

For the stakeholder coverage assessment, check all source references during the human review actions and keep disclosure clearance separate.

The account manager receives the full retained material at the final stakeholder coverage assessment review.

Check the result against your original inputs. Approve it before sharing or acting.

What still needs checking
  • Plan entitlements, retention rules and upload permissions for stakeholder coverage assessment inputs need checking before any tool use.

Share this page