Prepare a blocked-invoice exception summary for payment review

An exception summary grouped by blocking reason, with age, amount and the needed evidence or action per invoice.

Choose one of three approaches. The steps for that option appear below.

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ChatGPT: groups the holds and drafts the summary

ChatGPT groups the on-hold invoices by reason with readable calculations, then drafts the summary. You check the grouping and approve.

  1. You

    Get ready

  2. ChatGPT

    Group the invoices

  3. You

    Check the reasons

  4. ChatGPT

    Draft the summary

  5. You

    Check and approve

  1. Have ready: the export and review date

    Use: You

    The AP export of on-hold invoices with hold codes and dispute notes, and the review date for the weekly payment review.

    Check

    Check the export is complete and you may upload it; keep the original.

  2. Group invoices by hold reason

    Use: ChatGPT

    Upload the export and review date; ask for invoices grouped by hold reason with age, amount and group totals in Python code that is shown.

    Details

    What to paste into the tool

    Task: Grouped exception table with totals. Group the blocked invoices by hold reason with invoice ID, all hold codes, age in days, amount and a total for each group. Show the Python code. Keep one row per invoice and list every hold code on that row. Compute age from the invoice date to the review date and state the review date on the output. Flag any invoice whose dispute note does not match its hold code.

  3. Check reasons and correct codes

    Use: You

    Compare each hold reason and flagged mismatch with the AP notes; confirm or correct reused hold codes.

    Check

    Hold codes are often reused loosely; check reasons against the AP notes.

  4. Draft the exception summary

    Use: ChatGPT

    Paste the checked table in the same chat and ask for the summary with an unblock path per invoice.

    Details

    What to paste into the tool

    Task: Draft exception summary grouped by blocking reason with age, amount and the evidence or action needed per invoice. Write the summary grouped by blocking reason. For each invoice give the age, amount and the evidence or action that would unblock it, taken from the notes in the table. Do not advise lifting holds or contacting suppliers.

  5. Check the summary and approve

    Use: You

    Check every blocked invoice appears once with a reason and unblock path, tie amounts and ages to the export, then approve.

    Check

    Chasing evidence or lifting holds happens outside this workflow; the grouping must reflect current holds.

Before you paste into any AI tool, remove any confidential information. Put it back at the end.

Tools in this workflow

Deciding between ChatGPT and Claude for this? See the comparison.

Final check

Never paste credentials or full payment details.

Verify hold reasons against the AP notes; hold codes are often reused loosely.

Review the unblock paths; chasing evidence or lifting holds happens outside this workflow.

Every blocked invoice appears once with a reason and an unblock path; amounts and ages reconcile to the AP export; the finance manager confirms the grouping reflects current holds.

Check the result against your original inputs. Approve it before sharing or acting.

What still needs checking
  • Whether the organisation allows the AP export to be uploaded to each tool is not confirmed.
  • Check the output on the manager's own export yourself; run a small non-sensitive sample first.

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